Help Account and billing

Delete my account

Use this to close your own TrueSit account and remove your personal data.

1. Export your data first if you want a copy (see Export my data).
2. On the phone, open Me, then Account, then tap Delete my account. On the web, open Settings, find Your account, then choose Delete my account.
3. Read what is deleted (your sign-in and profile, your voiceprint, your locations, private notes, Level questions and practice sessions) and what your company keeps (the sits you recorded, under "Former rep").
4. Type your email to confirm, then choose Delete my account.
5. The account is deleted 7 days later. Sign in before then to keep it.

Solo reps: your Solo organization and every recording in it are deleted too. Cancel the Solo subscription in the App Store or Google Play yourself.

If it does not work

• You are told to make another member an org admin first: you are your company's only org admin. Give another member that role in Billing and seats, then try again.
• You changed your mind: sign in within 7 days.

Still stuck? Open Help and choose Talk to a person.

Talk to a person