Legal
For everyone
- Privacy policyWhat we collect, why, who sees it, how long we keep it, and your rights.
- Terms of useThe agreement for using TrueSit: accounts, recording rules, fees and limits.
- Cookie policyThe cookies the site and the app set, and the choice you make.
- Acceptable use policyWhat you may and may not record, say or do with TrueSit.
- California notice at collectionFor California residents: what we collect and why, at the point of collection.
For homeowners
- Recording noticeFor homeowners: why a visit was recorded, who can hear it, how to ask for deletion.
- Aviso de grabaciónPara propietarios: por qué se grabó la visita y cómo pedir que se borre.
- Retention scheduleHow long each kind of data is kept and how it is deleted.
For organizations
- Data processing addendumHow we process your organization’s data on its behalf.
- SubprocessorsThe companies that help us run TrueSit, and what each one handles.
- Compliance kit for organization adminsFor org admins: consent by state, the lines to say, and the settings to check.
- Security overviewHow sits are encrypted, who can open them, and how to report a vulnerability.
- Solo subscription termsThe terms for a single rep on the Solo plan.
For reps
- Voiceprint policyHow a rep’s voiceprint is made, used, kept and destroyed.
- Voiceprint releaseThe consent a rep gives before recording a voice sample.